Frequently Asked Questions

Press On Nails

Each set of press on nails at Gelly Canvas is meticulously handcrafted, ensuring that every nail is one-of-a-kind. This means that there may be slight variations from the photos shown on our website, adding to the uniqueness of each set.

It depends! With proper application, the sticky tabs can typically last 3 – 7 days, while the nail glue can last up to 1 month. Read our application guide or watch the video for the proper steps.

To ensure that the sticky tabs last longer, try to avoid contact with alcohol and soapy water as much as possible.

Yes, our press on nails (or fake nails) can be worn in the shower and even in the pool!

Yes, our press on nails are re-wearable. After removing them from your nails, remove the sticky tab or leftover nail glue and clean the press ons before storing them away.

The next time you want to wear them, simply repeat the application process!

We can paint a replacement one for you at $8 – $15, depending on the complexity of the design. Do note that it may look slightly different from the original, as each piece is hand-painted.

If you require a replacement press on nail, get in touch with us and let us know your design, nail size and preferred shape.

Nail Shape and Sizing

We offer rounded and almond shapes for now! We might consider other shapes in the future so let us know what you are interested in.

It depends on the size of your nails. You can refer to our shape and sizing guide for reference.

If you prefer to try it out on your own hands, you can also purchase our sample kit. Our nail sizing kit is available in two nail shapes and consists of all nail tip sizes.

If your nail measurement falls between sizes, note down the measurements and contact us for sizing help.

Orders and Payment

As each set of press on nails is handcrafted after we receive the order, we will require 7 – 14 working days to ship out your order.

If you are planning to wear our press on nails for an event, make sure to place your order in advance to give us sufficient lead time!

We currently accept payment via the following methods:

  • Credit/debit card
  • Apple Pay
  • Google Pay
  • Direct bank transfer
  • PayNow (for Singapore only)

To make payment via PayNow, please select ‘Direct Bank Transfer’ when checking out. The instructions for how to make payment via PayNow will be indicated in your order form.

For more information, please contact us.

No, we do not accept returns and exchanges for hygiene purposes. Additionally, each design is customised according to your chosen nail shape and size so we are unable to accept returns or exchanges. We appreciate your understanding!

Delivery and Shipping

  • For international orders: A flat shipping fee of $15 applies to all international orders.
  • For orders within Singapore: Orders below $100 will incur a flat shipping fee of $3, while orders of $100 and above will be eligible for free shipping within Singapore.
  • For international orders: Up to 24 working days
  • For orders in Singapore: 2 – 3 working days; mailed via SingPost

During sales and holiday seasons, you may experience a slight delay in delivery. We seek your kind understanding on this!

For orders within Singapore, your order will be mailed via SingPost to your letterbox!

For orders within Singapore, you may track your order via SingPost. Simply input the tracking number sent to you into the search bar.

You may not change your shipping address after your order has been confirmed. Please ensure that your shipping address is correct before placing your order.

Yes, we offer international shipping for all orders!